Open Day - Elevate & Expand Your Soft Serve Program

Elevate and expand your soft serve program with this immersive, chef-driven training led by Carpigiani and Itaberco. Designed for restaurant operators, dessert concepts, and entrepreneurs, this one-day, hands-on workshop blends Carpigiani’s industry-leading soft serve technology with Itaberco’s premium soft serve mixes, flavor systems, and real-world operational insight. This class goes beyond equipment and recipes—attendees will learn how to build a standout soft serve menu.

Description

Machine Mastery: Learn Carpigiani soft serve freezing technology, setup, and daily operation through live demos.

Itaberco Soft Serve Mixes: Overview of Itaberco’s soft serve mixes, benefits, and best practices, with live machine demos.

Flavoring Techniques: Infusion (hot & cold steep), addition (flavorings, powders, chocolates, purées, juices), and inclusion (sauces, toppings, garnishes).

Hands-On Production: Measure, blend, and fine-tune texture and consistency with expert guidance.

Presentation: Chef-led demos of creative ways to serve and plate soft serve, with tastings.

Success Stories: Real-world operator insights, menu strategies, and mix applications.

Financial Basics: Pricing, cost control, and profitability essentials for soft serve programs.

 

What You’ll Learn

 

Soft Serve Machine Mastery (Led by Carpigiani)

  • Carpigiani soft serve freezing technology and fundamentals
  • Machine setup, calibration, and daily operation
  • Best practices for consistency, texture, and output
  • Live demonstrations on Carpigiani equipment

 

Introduction to Itaberco Soft Serve Mixes (Led by Itaberco Corporate Pastry Chef, Chef Steve Konopelski)

  • Overview of Itaberco’s family of soft serve mixes
  • Choosing the right mix for your concept and menu goals
  • Best practices for:
    • Proper blending techniques
    • Immersion blending (minimum 90 seconds)
    • Re-blending bases that have rested overnight
    • Make-ahead batching (up to 24 hours)
    • Managing stabilizers and temperature control
  • Live demos using Carpigiani machines

 

Methods for Flavoring Soft Serve (Live Demos)

Infusion – Introducing flavor through steeping

  • Hot steep vs. cold steep methods
  • Adding depth of flavor without increasing sugars or solids
  • Demo: Plant-Based Graham Cereal Oat Milk Soft Serve

Addition – Building flavor directly into the base

  • Flavor compounds for high impact with minimal formulation changes
  • Melted chocolate, powders, purées, juices, and fats
  • Managing total solids and fat ratios
  • Demo: Blackberry Sweet Corn Soft Serve

Inclusion – Enhancing the finished product

  • Sauces, toppings, and garnishes
  • Texture, contrast, and visual appeal
  • Sundae builds and layered flavor systems

 

Presentation of Soft Serve

  • Creative service formats and plating techniques:
    • Cones & sundae cups
    • Novelty formats (cannoli, popsicles, single-serve pints)
    • Large-format plating and quenelles
  • Best practices for holding, serving, and merchandising soft serve

 

Success Stories & Financial Basics

  • Real-world success stories from operators using Itaberco mixes
  • Menu planning strategies that drive repeat purchases
  • Understanding food and equipment cost, portion control, and pricing
  • Building profitable soft serve offerings without sacrificing quality
  • Key takeaways for scaling or expanding a soft serve program

 

Who Should Attend:

  • Restaurant owners & operators
  • Dessert and ice cream concepts
  • Pastry chefs & culinary teams
  • Entrepreneurs exploring or expanding soft serve programs

 

What’s Included

  • Hands-on training with Carpigiani equipment
  • Chef-led demonstrations and tastings
  • Hands-on production
  • Practical recipes, flavor frameworks, and best practices
  • Lunch and refreshments

 

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