Terms and Conditions of Sale

Please read the following terms and conditions carefully before enrolling in a course at Frozen Dessert University. These terms outline the procedures and policies regarding course cancellations, refunds, and attendance changes.

Course Cancellation:

In the event of a course cancellation, Frozen Dessert University will promptly notify the student via email and/or telephone.

Use of Paid Tuition:

If a course is canceled, the student has two options regarding the paid tuition: a. The paid tuition can be applied to the same course scheduled for alternative dates. b. If the student is unable to attend any other dates, a full reimbursement of the paid tuition will be provided.

Student-initiated Cancellations:

If a student needs to cancel their attendance in a course, they must notify Frozen Dessert University via email at least 10 business days before the first day of the course. The email should be sent to university@carpigiani-usa.com. Paid tuition can be recognized as credit for any other course offered by Frozen Dessert University.

Reimbursement Requests:

a. If a cancellation of attendance is notified to Frozen Dessert University before the 10-business-day deadline mentioned above, a 100% reimbursement can be provided if the student does not want to join the same class at a different available date. b. However, if the notification is received within 10 business days before the first day of the course, a reimbursement of 80% of the paid amount will be issued.

Mid-course Withdrawal:

If a student decides to leave a course that has already started, they have the option to attend other scheduled dates of the same course to recover missed lessons. However, there will be no reimbursement provided in this case.

Substitution of Enrolled Student:

Upon request, the enrolled student can be substituted by family members acquaintances, or employees. The request should be sent via email to Frozen Dessert University before the first day of the course.

Payment Processing:

All transactions conducted through Frozen Dessert University will be processed by STRIPE.